How to Change your Email Address in Liscio - Firms

How to Change your Email Address in Liscio - Firms

Only Firm Admins can change employee email addresses.

  1. Click the ellipses (three dots) in the lower-left corner.
  2. Click Admin. 
  3. Click Users.
  4. Click the Employees tab at the top.
  5. Hover over the employee record and click the edit icon on the right-hand side.
When an email is changed in Liscio, the user will receive two automated emails: one alerting that the email was changed, and another asking to activate the account. 

Follow the Activate Account link in this email to set a new password and access the account. 

If they you don't receive these emails or are having trouble logging in, please ensure that the email address matches the one in Liscio.

End-users do not have the ability to change their own email addresses in Liscio.  If an end-user contacts you asking to change their email, follow the steps below:
  1. Click Contacts on the left-hand navigation.
  2. Click on the Contact whose email you would like to change.
  3. Click the ellipses (three dots) in the upper-right corner.
  4. Click Edit Contact.
  5. Edit the email address.
  6. Click Update Contact

    Contact Us

       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
        Subscribe to our YouTube channel Liscio CX

      • Related Articles

      • How to Change your Email Address in Liscio - Clients

        If you would like to change your email address in Liscio, please contact your firm.  End users do not have the ability to change their own email addresses.   Once your email has been changed, you will receive two automated emails: one alerting you ...
      • Liscio's Rollout Email Signatures

        As part of your Liscio rollout, clients should be prepped ahead of their invites. While Rollout Email Templates are the most critical way to do this, use of Email Signatures can aid in a greater adoption rate as well. Liscio's Rollout Email ...
      • Change Password

        Note: These instructions are for use when you are actively logged in to your Liscio account. If you are unable to log in and would like to reset your password, please see How to Reset Your Password. 1. Click on your name (Profile) in the lower-left ...
      • Easily Create Contacts in Liscio from Email

        When you receive an email in Liscio, the Liscio icon appears next to anyone who is already a Contact or Firm User in Liscio. If the email address is not related to an existing user, you can easily create a Lisico Contact: Click the plus (+) icon next ...
      • Sending a New Email from Liscio

        With the Liscio Email Integration, you can now effortlessly send new emails directly from within Liscio, eliminating the need to switch back and forth between platforms. Learn more here. To Create a New Email: Click on the + Email Button in the upper ...