How to Change your Email Address in Liscio - Firms
Only Firm Admins can change employee email addresses.
- Click the ellipses (three dots) in the lower-left corner.
- Click Admin.
- Click Users.
- Click the Employees tab at the top.
- Hover over the employee record and click the edit icon on the right-hand side.
When an email is changed in Liscio, the user will receive two automated emails: one alerting that the email was changed, and another asking to activate the account.
Follow the Activate Account link in this email to set a new password and access the account.
If they you don't receive these emails or are having trouble logging in, please ensure that the email address matches the one in Liscio.
End-users do not have the ability to change their own email addresses in Liscio. If an end-user contacts you asking to change their email, follow the steps below:
- Click Contacts on the left-hand navigation.
- Click on the Contact whose email you would like to change.
- Click the ellipses (three dots) in the upper-right corner.
- Click Edit Contact.
- Edit the email address.
- Click Update Contact.
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