How to Change your Email Address in Liscio

How to Change your Email Address in Liscio

Only Admins have the access to change firm users email. If a firm user needs to change their email address, follow the steps below:
  1. Click the ellipsis (three dots) in the bottom left corner > Admin
  2. Click Users and search for the contact you want to change.
  3. Click the ellipsis (three dots) in the top right corner to edit the contact.
  4. When done, click Update Contact in the bottom right corner.


When your email is changed in Liscio, you will receive two automated emails: one alerting you that your email was changed, and another asking you to activate your account. 

Follow the Activate Account link in this email to set a new password and access your Account. 

If you don't receive these emails or are having trouble logging in, please ensure that your email address matches the one in Liscio.




End-users do not have the ability to change their own email addresses in Liscio.  If an end-user contacts you asking to change their email, follow the steps below:
  1. Click Contacts on the left-hand navigation.
  2. Click on the Contact whose email you would like to change.
  3. Click the ellipses (three dots) in the upper-right corner.
  4. Click Edit Contact.
  5. Edit the email address.
  6. Click Update Contact



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