Google Drive Integration

Google Drive Integration

With the Google Drive integration you can:

  1. Attach Google Drive files directly to Messages, Tasks, Requests, and eDocs in Liscio
  2. Export Files from the Liscio Vault directly into Google Drive
    1. Note: Google Proprietary file types (i.e. Google Docs, Sheets, Slides, etc.) are not supported at this time.
How to Connect Google Drive to Liscio:
  1. Locate your profile on the lower-left corner of your navigation page.
  2. Click Third-party Apps in the upper tabs.
  3. Click Connect in the Google Drive box to authenticate your Google Drive account.

How to Attach Google Drive Files:

  1. Click +Add New and choose Message, Task, or eDoc.
  2. When creating a new Message, Task or eDoc, navigate to Attachments below the description box, where you will see Drop Files to Attach, LiscioVault or Browse.
  3. Click Browse.
  4. In the Upload File pop-up, click Document Management System (DMS) and then Google Drive to attach your Google Drive files. 

Exporting Individual Files directly into Google Drive:

  1. In Liscio, locate the File you wish to export to Google Drive.
  2. Click to open the File.
  3. Click the icon.
  4. Select Google Drive as the Destination.
  5. Navigate through your Google Drive until you locate the folder you wish the file to be exported to.
  6. Click Export Files.

Troubleshooting

If you receive a 400 Error from Google, please do the following:


 
  1. Go to https://myaccount.google.com/permissions and revoke access to the Liscio app.
  2. Go back to Liscio.
  3. Click on your Profile.
  4. Click Third-Party Apps.
  5. Disconnect from Google Drive, then reconnect.

    Contact Us

       Email:  support@liscio.me 
       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
        Subscribe to our YouTube channel Liscio CX



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