How to Create an Alias in Outlook
Note: You must be a Firm Admin to create an alias.
- In the admin center, go to the Users > Active users page.
- On the Active Users page, select the user > Manage email aliases. (This option will not appear if the person doesn't have a license assigned to them.)
- Select + Add an alias and enter a new alias for the user. (For example, liscioadobe@smithcpa.com) The email alias must end with a domain from the drop-down list.
- Click Save changes.
- Allow 24 hours for the new aliases to populate throughout Office 365. The user will now have a primary address and an alias. For example, all mail sent to John Smith's primary address, john@smithcpa.com, and his alias, liscioadobe@smithcpa.com, will go to John's Inbox.
Note: If you get an error message "A parameter cannot be found that matches parameter name 'EmailAddresses' it means that it's taking a bit longer to finish setting up your alias, or your custom domain if you recently added one. The setup process can take up to 4 hours to complete. Wait a while so the setup process has time to finish, and then try again. If the problem persists, contact Microsoft Support and they will perform a sync for you.
Contact Us
Related Articles
Liscio for Outlook
Liscio integrates with Outlook! With Liscio for Outlook, you can save time by: Responding to emails via Liscio. Turning an email into a task for your client, yourself, or your team. Sending a Zoom meeting invite from an email. Creating an internal ...How to Add a Virtual Meeting to Your Google or Outlook Calendar (Zapier)
After you have created a Virtual Meeting task in Liscio, you can add the event to you Outlook or Google Calendar using Zapier. To Create an Outlook Event: Click Make a Zap. In the Trigger App module, type to search Zoom. Under Trigger Event, ...Liscio for Outlook Troubleshooting
Liscio for Outlook Troubleshooting 1. If you are on the Outlook Desktop App using terminal server / hosting environments and having issues, please contact Liscio Support. Note: The integration works best with modern technology. Please use Outlook ...How to Create a Note from a Message
You may want to create a Note from a message you received or sent to a client. Instead of copying and pasting the information into a new note, you can create one directly from the message. To create a note from an entire Message thread: Click on the ...How to Create an Account
There are two ways to create an Account: Method 1: Click +Add New at the upper-left hand side of your screen. Click Account. Fill out the pertinent information. Scroll to the bottom and click Create Account. Method 2: Click on the Accounts page on ...