How to Find your eDoc and KBA Balances
Once a firm has successfully integrated Adobe Sign with Liscio, Firm Admins will be able to see the remaining balance for their eDocs and KBAs. Please follow these instructions:
- Click the ellipses (three dots) in the lower-left corner, then click Admin, and then Integrations.
- From the Integrations page, there will be a box in the upper-left corner showing that Adobe is connected.
- Inside this box, Firm Admins will be able to see their remaining balance for their eDocs and KBAs.
Note: If Firm Admins see a blue box inside the Adobe Integration stating "Create Adobe Account", that means that the Adobe Integration has not been completed (please see example below). Firm Admins can follow the instructions found in the How to Set Up eDocs Help Center Article.
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