How to Fix Log In Issues with Eero Plus and Comcast SecurityEdge
If you're seeing a blank white screen or an infinite loading icon while trying to sign in to Liscio, please follow these steps.
Eero Plus Instructions
- Open your Eero App, and from the Discover Tab tap on “Discover” then “Eero Secure.”
- Tap on “Block & Allow Sites” then “Add Allowed Site” to add a website or domain.
- You'll want to input liscio.me when prompted.
- Set your access preferences; if you enable “Network” this should allow Liscio access for all devices on the network
- Tap on “Done” and double-check that the list view has liscio.me added.
Comcast SecurityEdge Instructions
- Log in to the Comcast Business SecurityEdge portal here.
- Select the "Block & Allow Lists" tab
- Enter liscio.me and select "Check", then select "Allow" to add the URL to the Allow List (whitelist)
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