How to Install & Troubleshoot Liscio Dispatch

How to Install & Troubleshoot Liscio Dispatch

Seamlessly and securely share PDF files without leaving your tax or accounting system to save you and your staff time. 

How to Install Liscio Dispatch:


1. Click on your profile in the lower-left corner.
2. Click the Liscio Download Apps tab.
3. Click Download.



4. Click on the newly-downloaded file at the bottom of your screen.



*5. If you have security software, a warning may pop-up. Please select Keep to download the app.


6. Once the download is complete, you will be prompted to log into your Liscio Account.

.

After logging in, Liscio Dispatch is ready to upload your files directly into Liscio. A new folder named Liscio-Dispatch has been created as seen below.  You are now able to drag or print files to this folder.




Troubleshooting:

  1. The newly created Liscio icon in your system tray can be opened to display recently uploaded files.  You can see in the image below, there are no initials in the gray circle in the upper right corner.  This means you are not signed into Liscio yet.



  1. In this image below you will see the initials present when you are signed into Liscio Dispatch.  




  1. Below is an image of the options listed under the three dots located in the upper right corner.  Here you can: Check Preferences, Signin Liscio, Quit Liscio, or Check Updates




  1. Under the Preferences option, you will be taken to a window that will allow you to checkmark to start Liscio on system startup.  This will ensure Liscio Dispatch is ready and available after a restart or shutdown of your computer.  You will also find the Help link to our Help Center.  



  1. For Mac users: If you do not see the Liscio Dispatch folder when printing a PDF, open Finder and drag the "Liscio-Dispatch" folder to your Favorites bar.


    Contact Us

       Email:  support@liscio.me 
       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
        Subscribe to our YouTube channel Liscio CX



      • Related Articles

      • Liscio Dispatch FAQs

        What is Liscio Dispatch? Liscio Dispatch allow you to securely send PDF documents from ANY system in one smooth motion. Simply print or drag-and-drop a file to Liscio Dispatch. Liscio will provide a pop-up window with sharing, tagging, and ...
      • Liscio Dispatch App: Accepted File Types

        You can check the status of your file uploads by clicking on the Liscio icon in the lower-right of your taskbar:    Only PDF files can be uploaded through the Liscio Dispatch App. If a file cannot be uploaded, the Liscio Dipatch App will display a ...
      • How to Add Liscio Dispatch on Terminal Server

        If you are using a terminal server environment and experiencing issues using or finding Liscio Dispatch, please try the steps below. Make sure the settings for Remote Desktop allow sharing of the local computer Drives. Right-click on terminal server ...
      • Machine Learning: Auto-Tagging in Liscio Dispatch

        Liscio Dispatch now includes Machine Learning! What It Is: Our goal in introducing Machine Learning is to create a seamless experience for you and your team. Whenever you upload a file to Liscio through Liscio Dispatch, our Machine Learning ...
      • Liscio for Outlook Troubleshooting

        Liscio for Outlook Troubleshooting If you are on the Outlook Desktop App using terminal server / hosting environments and having issues, please contact Liscio Support. Note: The integration works best with modern technology. Please use Outlook 2019 ...