How to Reopen an Archived Message
- Click Inbox on the left-hand side of the screen.
- Click the Archived tab.
- Click on the message you want to reopen.
- Type a message in the Reply box.
- Click Send.
- The message will move back to Inbox once the recipient has replied to your message.
Note: Messages cannot be reopened if the contact or the employee has been archived.
Related article: How to Archive a Message
Contact Us
Related Articles
How to Reactivate an Account
1. Click on the Accounts tab on the left-hand navigation. 2. Click on the Archived tab. 3. Click on the Account, and navigate to the Details tab. 4. Click the ellipsis (three dots) in the right corner. 5. Click Reactivate Account. After reactivating ...How to Archive a Message
Note: Only Messages in your Inbox can be archived. Click on the Inbox page on the left side of the screen. Click into the Message. Click the Archive icon. The message will now be stored in the Archived tab of you Inbox. Related article: How to ...How to Unarchive Files
On the Files page, click the Active filter Change Active to Archived Check the box next to the files you wish to unarchive. Scroll to the bottom of the page. Click the Unarchive icon. Click Yes. Files will now be on the Active Files page.How to Reopen an Archived Task
1. Click on the Tasks page on the left side of the screen. 2. Click the Archived tab at the top. 3. Click on the task you want to reopen. 4. Click on the ellipses (three dots) in the upper-right corner. 5. Click Re-open Task. Tasks cannot be reopened ...How to Unarchive a Message
Click Inbox on the left-hand side of the screen. Click the Archived tab. Click on the message you want to reopen. Type a message in the Reply box. Click Send. The message will move back to Inbox once the recipient has replied to your message. ...