How to Find a Downloaded File (iPhone)

How to Find a Downloaded File (iPhone)

Note: These steps may differ slightly depending on your phone and carrier.  

Follow these steps to locate a file you've downloaded from the Liscio app on your iPhone:

Step 1: Download a File from Liscio

  1. Open the LiscioPro app on your iPhone.
  2. Navigate to the Files page by selecting it from the menu bar.
  3. Tap on the file you wish to download.
  4. Click the ellipses (three dots) next to the file.
  5. Scroll down and select the Download option.

Step 2: Locate the File in the Files App

  1. Exit the LiscioPro app by pressing the Home button or swiping up from the bottom of the screen.
  2. Open the Files app on your iPhone. The app icon typically has a white background with a blue folder.
  3. If you cannot find the Files app, swipe down on your home screen, type "Files" in the search bar, and tap the app when it appears.
  4. In the Files app, tap on Browse at the bottom of the screen.
  5. Select On My iPhone to view files stored on your device.
  6. Locate and open the Liscio Pro folder to find the file you just downloaded.



    Contact Us

       Email:  support@liscio.me 
       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
        Subscribe to our YouTube channel Liscio CX



      • Related Articles

      • How to Download a File (iPhone)

        1. Tap on the menu icon (three lines) in the upper-right corner. 2. Tap on Accounts or Contacts (depending on where the file is). 3. Search for the Account or Contact.  4. Tap on the Account or Contact. 5. Swipe to find the Files tab. 6. Tap Files. ...
      • How to Find a Downloaded File (Android)

        Note: These steps may differ slightly depending on your phone and carrier. Follow these steps to locate a file you've downloaded from the Liscio app on your Android device: Step 1: Download a File from Liscio Open the Liscio app on your Android ...
      • How to Download a File (Android)

        1. Tap on the menu icon (three lines) in the upper-left corner. 2. Tap on Accounts or Contacts (depending on where the file is). 3. Search for the Account or Contact.  4. Tap on the Account or Contact. 5. Tap Files. 6. Tap on the File you want to ...
      • Downloading the Liscio Mobile App

        Note: There are two Liscio Mobile Apps, one for firms and one for clients.  If you are not a firm user, please ensure you download Liscio PRO, not FirmDash. Android: Go to the Google Play Store. Search for Liscio. The app should be the first on the ...
      • How to Invite Clients to Download the Liscio Mobile App

        Note: Invites to download the Mobile App can only be sent to contacts who have activated their accounts.  Click Bulk Actions on the left-hand side of the screen. Click Invite to Download App. Click Select Entity and choose the entities that you'll be ...