Why Can't I Forward an Email into Liscio?

Why Can't I Forward an Email into Liscio?

For security reasons, you cannot forward an email directly into Liscio. Liscio is an invite-only platform, which doesn't allow outside communication. If outside emails were allowed to be sent directly into Liscio, a lot of emails insecurities would be brought into Liscio as well.

As an alternative, you can save the email as a PDF and upload it into Liscio.

To save an email as a PDF:

  • Open the email you wish to send through Liscio.
  • Open the print menu.
  • Print with the destination "Save as PDF".
  • Select save location on your computer.
  • Attach the file in a message in Liscio.

    Contact Us

       Email:  support@liscio.me 
       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
        Subscribe to our YouTube channel Liscio CX

      • Related Articles

      • How to Forward a Message

        In Liscio, you can forward the entire message thread to a coworker or to a client. Click on the Inbox page on the left-hand side of the screen. Click on a  message. Click the Reply field Click the Additional field.  Add a recipient and Account. Type ...
      • Filtering Liscio Email Notifications for End Users

        We do not recommend your clients filter emails from their Liscio Accounts.  We want your messages to stay in front of your clients and we know that some clients focus on email throughout the day.  If your client does insist on filtering Liscio ...
      • Bulk Send Message Templates

        We have several bulk send message templates (found below) based on Contact Status: Active Users Tax Deadline Reminder Engagement Letter Reminder Would you like the option to eSign? New Users Welcome to Liscio! Invited Users Reminder: Set up your ...
      • Liscio's Rollout Email Templates

        As part of your Liscio rollout, clients should be prepped ahead of their invites. A great way of doing this is through an email campaign. Liscio’s Rollout Email Templates are meant to relay the benefits of Liscio to your clients and provide them with ...
      • How to Change an Email Address in Liscio

        If you would like to change your email address in Liscio, please contact your firm.  End users do not have the ability to change their own email addresses.   Once your email has been changed, you will receive two automated emails: one alerting you ...