Multi-Factor Authentication Overview

Multi-Factor Authentication Overview

Multi-Factor Authentication (MFA) is a security system that requires an additional method of verifying a user's login credentials. It is a critical step in improving your cybersecurity and securing your data.  A large majority of data breaches occur through compromised authentication. We highly encourage the use of MFA to prevent this from occurring. 

After enabling MFA, log in to Liscio with your email and password. Liscio will ask for a passcode to be entered. The passcode will be found on your Google Authenticator app on your mobile device. 

To Enable MFA:

  1. In Liscio, click on your name (Profile Settings) in the lower-left of the screen.
  2. Under Security Settings, click Manage.
  3. Click Next.
  4. Download the Google Authenticator app.
    1. Android:
      1. Go to the Google Play Store
      2. Search Google Authenticator
      3. Tap Install
      4. The Google Authenticator app is now installed on your phone.
    2. iPhone:
      1. Go to the App Store
      2. Search Google Authenticator
      3. Tap Get and then Install
      4. The Google Authenticator app is now installed on your phone.
  5. Open Google Authenticator.
  6. Tap Begin Setup.
  7. Using Google Authenticator on your mobile device, scan the barcode in Liscio on your desktop.
  8. Type in the Verification Code.
  9. Click Verify.
  10. Click Done.

 

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To Disable MFA:

  1. In Liscio, click on your name (Profile Settings) in thelower-left side of the screen
  2. Under Security Settings, click Manage.
  3. Under Status, click Disable.

 

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    Contact Us

       Email:  support@liscio.me 
       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
        Subscribe to our YouTube channel Liscio CX



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