Multi-Factor Authentication Overview

Multi-Factor Authentication Overview

Multi-Factor Authentication (MFA) is a security system that requires an additional method of verifying a user's login credentials. It is a critical step in improving your cybersecurity and securing your data.  A large majority of data breaches occur through compromised authentication. We highly encourage the use of MFA to prevent this from occurring. 

Liscio Supports all major Authenticator apps including: 
  1. Google Authenticator
  2. Microsoft Authenticator
  3. Duo
  4. Authy
  5. Auth0
  6. Okta
  7. And more!
Password management programs like 1Pass, LastPass, and NordPass also offer MFA capability. If you do not already use an Authenticator app or program, please download one from the iPhone App Store or Google Play Store, as applicable.

After enabling MFA, log in to Liscio with your email and password. Liscio will ask for a passcode to be entered. The passcode will be found on your Authenticator app on your mobile device, or stored in your Password Manager.  

To Enable MFA:

  1. In Liscio, click on your name (Profile Settings) in the lower-left of the screen.
  2. Under Security Settings, click Manage.
  3. Click Next.
  4. Download any of the above Authenticator apps from your phone's App Store.
  5. Open the Authenticator app and follow setup prompts.
  6. Using the Authenticator app on your mobile device, scan the barcode in Liscio on your desktop.
  7. Type in Liscio the Verification Code that is provided in the Authenticator app.
  8. Click Verify.
  9. Click Done.

 

Enable_MFA.gif



To Disable MFA:

  1. In Liscio, click on your name (Profile Settings) in the lower-left side of the screen
  2. Under Security Settings, click Manage.
  3. Under Status, click Disable.

 

Disable.gif



    Contact Us

       Email:  support@liscio.me 
       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
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