Re-Opening Requests & Organizers

Re-Opening Requests & Organizers

Re-Opening Requests & Organizers allows your clients to answer questions and upload files for previously submitted Requests & Organizers. This feature is useful whenever a client has a Request/Organizer that has been submitted by mistake or they need to make updates. Let's see how to do it!

  1. Navigate to the Requests page and then click on the Pending Review tab.
  2. Find the Request that you wish to re-open.
  3. Click the 3 ellipses button on the right end of the Request.
  4. You'll now be able to click Re-Open Request button
  5. Type out a quick message to the assignees explaining why the Request is being re-opened. 
  6. Once finished, click the re-open button to complete the action.
Note: Only Requests & Organizers in the Pending Review stage can be re-opened. Once a Request or Organizer has been Archived, they can not be re-opened.

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