Signed Documents are Password Protected PDFs
To ensure that signed agreements are not modified, Adobe Sign password protects them.
Adobe will allow you to change the password to one that you select. That will allow you to modify the documents. However, Adobe will discourage you from doing so because their goal is to ensure that signed documents are always bona fide.
To contact Adobe Support about this matter (because the Liscio Support Team should not know the password for your Adobe account agreements), please email email@example.com with the subject line: "Request to set custom password on sealed agreements". In the body of the email, you can add: "We would like to set our own password for our sealed agreements. The email address associated with our Adobe Sign account is: [enter email address]."
Adobe Sign Limitations
Typeface (Fonts) Adobe Sign operates with a total of six fonts (Source Sans Pro, Source Serif Pro, Source Code Pro, Roboto, Slabo13px, and Lato). If templates in Liscio are set up using a font outside of Adobe's font list, problems may occur with the ...
What To Do If My Email is Tied to an Adobe Account but Not Adobe Billing
If the email you intend to use is tied to an Adobe account, but not to Adobe billing, please contact Liscio Support. We can assist in contacting Adobe Support in order to merge your existing Adobe account with the new account you intend to create for ...
How to Add a Firm Administrator for the Liscio Adobe Integration Without Being Charged for an Additional User
1. Click the ellipses (three dots) in the lower-left corner. 2. Click Admin. 3. Click Users. 4. Click +Employee. 5. For First Name, enter Adobe. 6. For Last Name, enter Admin. 7. For the Email, enter either the Outlook alias you created based on ...
Karbon Integration: Troubleshooting
Troubleshooting Tips for the Lisio-Karbon Integration If you have created a record in Karbon, ensure you have run a new sync to bring the record onto the Liscio integrations page. Running a sync does not automatically create your Karbon records in ...
End-Users Associated with Another Adobe Account
If your client is having trouble accessing an eDoc, their email address could be associated with an Adobe Sign account. To resolve this issue, contact Liscio Support and they will work with you to contact Adobe Support. In most cases, Adobe Support ...