SMS: Client Opt-In, Opt-Out, and Help
Two-Way Texting will allow your firm to communicate back and forth with your clients via text. A dedicated number is provided that clients can send texts to, and your firm can text your client's cell phone number via this feature.
When you begin a text conversation with a client, or a client begins a text conversation with your provisioned number in Liscio, they will receive the following message:
Clients will be given the option to opt out by typing STOP in a message.
If they do so, it will prevent you from sending future messages until they opt back into the texting feature with your number. They can also type HELP for more information:
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