Troubleshooting Login
Liscio Invitation
- Is it past 7 days? If yes, the link is expired and your firm will need to resend your invite.
- Are you looking at the most recent email?
- What browser are you using? (ex. Chrome, Firefox, Internet Explorer, etc.) We highly recommend using Chrome.
- Did you copy/select the full link? (triple-clicking to highlight the full link, right click to open in new window)
- Have you checked Junk/Spam mail for Liscio email?
Logging In
- Are you using the same email that is in Liscio?
- Make sure you are using the correct URL (FirmName.liscio.me).
- Reset Your Password
- Use the Magic Link.
If further assistance is needed please contact Liscio Support: support@liscio.me.
Relate article: How to Add Liscio To Your Safe Senders List | How to Change an Email Address in Liscio
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