Troubleshooting Login

Troubleshooting Login

Liscio Invitation

  1. Is it past 7 days? If yes, the link is expired and your firm will need to resend your invite. 
  2. Are you looking at the most recent email?
  3. What browser are you using? (ex. Chrome, Firefox, Internet Explorer, etc.) We highly recommend using Chrome. 
  4. Did you copy/select the full link? (triple-clicking to highlight the full link, right click to open in new window)
  5. Have you checked Junk/Spam mail for Liscio email?

Logging In

  1. Are you using the same email that is in Liscio?
  2. Make sure you are using the correct URL (
  3. Reset Your Password
  4. Use the Magic Link.

If further assistance is needed please contact Liscio Support:

    Contact Us

       Call Us: (765) 566-7127
       Hours: Monday - Friday | 8 AM - 8 PM EST
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