Why Should I Avoid a Personal Email Address an Adobe Sign Account?
When the Adobe Sign account is created, all signed copies and templates are stored here. It is best to use a work-related email because the Adobe Sign account is tied to the email address and can only be logged into using that email address. (For example, if an employee leaves the firm and the Adobe Sign account uses their personal email, that account is taken with them when they leave the firm.)
End-Users Associated with Another Adobe Account
If your client is having trouble accessing an eDoc, their email address could be associated with an Adobe Sign account. To resolve this issue, contact Liscio Support and they will work with you to contact Adobe Support. In most cases, Adobe Support ...
What To Do If My Email is Tied to an Adobe Account but Not Adobe Billing
If the email you intend to use is tied to an Adobe account, but not to Adobe billing, please contact Liscio Support. We can assist in contacting Adobe Support in order to merge your existing Adobe account with the new account you intend to create for ...
What To Do If Your Email Is Tied to a Paid Adobe Account
Adobe does not allow the merging of paid accounts. If the email you are intending to use is tied to a paid Adobe account, we recommend that an email alias is created. Learn how to create an alias here: Outlook alias, Gmail alias.
Adobe Sign Limitations
Typeface (Fonts) Adobe Sign operates with a total of six fonts (Source Sans Pro, Source Serif Pro, Source Code Pro, Roboto, Slabo13px, and Lato). If templates in Liscio are set up using a font outside of Adobe's font list, problems may occur with the ...
How to Change your Email Address in Liscio - Clients
If you would like to change your email address in Liscio, please contact your firm. End users do not have the ability to change their own email addresses. Once your email has been changed, you will receive two automated emails: one alerting you ...