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What Is a One Time Recovery Code?

Liscio Support avatar
Written by Liscio Support
Updated this week

Multi-Factor Authentication provides recovery codes in case you lose your phone, or for any reason can’t access your texts or Google Authenticator. You can still sign in to your Account using any one of the Recovery Codes.

Recovery codes are not just a fallback but a critical tool for regaining access to your Liscio account if you lose access to your regular Multi-Factor Authentication methods.

To access your Recovery Codes:

  1. In Liscio, select on your name (Profile Settings) in the vertical (left-hand) menu.

  2. Select Manage under Security Settings.

  3. Under Access, select Generate Recovery Codes.

  4. To copy your Recovery Codes, select Save your codes.

Troubleshooting Login Issues

If recovery codes don't work:

  1. Contact Liscio Support through official channels for assistance.

  2. After regaining access, reset MFA and generate new recovery codes.

Important Considerations

  • Store Recovery Codes Securely: Treat them like passwords.

  • Update Recovery Codes Regularly: Remember that old codes stop working when you generate new ones.

  • Contact Support When Necessary: Liscio Support can help resolve persistent access issues.

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