Files in Liscio can be tied to an Account, or have no Account. If a file is on an undesired Account, or has no Account, you can change it at any time.
How to change a file's Account
Select Files in the vertical (left-hand) menu.
Select the file's name to open it.
Select the Account dropdown at the top of the preview.
Choose the Account you want.
How to change the Account on a file a client uploaded in a message
Open the message thread.
Find the file the client uploaded and select its Account dropdown.
Choose the Account you want.
How to move multiple files to a different Account
Select Files in the vertical (left-hand) menu.
Select the checkbox next to each file you want to move.
In the toolbar at the bottom of the page, select Move.
Choose the folder to move the files into. If the folder is under a different Account, the files' Account changes too, the same as using the Account dropdown. The files move right away.
What happens when you change a file's Account?
The file moves to the new Account's folder on the Folders tab.
The file appears on the new Account's page and is removed from the old Account's page.
The file stays where it was originally uploaded. For example, a file uploaded in a message still shows in that message.
Note: Changing a file's Account replaces the old Account. Sharing a file instead adds an Account and keeps the original one.
How to find files with no Account
Select Files in the vertical (left-hand) menu.
Select + Filter > Accounts > No Account.
Note: When you open a file with no Account, the Account dropdown is shown in red.