To create and send a new message in Liscio
Select +Add New in the upper-left corner of your screen.
Select Message.
In the Message to field, start typing a name, account, or email address.
If the person is already a Liscio contact, they'll appear in the results grouped under their Account. Select them to add them as a recipient.
If no existing contact or account matches what you typed:
Liscio will show "No contacts or accounts match" with the option to Create new account (if the account itself doesn't exist yet) or Add Contact under an existing account.
If the email address you typed is connected to your email account (e.g., Gmail or Outlook), Liscio will also check your email contacts and suggest a matching name under "From your email contacts" - select it to pre-fill the new contact's info, or select Create contact with this email to enter their details manually.
Fill in the required fields (First Name, Last Name, etc.).
Check Invite this contact to Liscio if you want to send them a portal invite as soon as they're created.
Select Create & select to add them as a recipient.
Once you've added all your recipients — shown as chips at the top of the Message to field — select Done.
Enter a Subject line, or select a message template.
Enter your message in the Description field.
Select Send.
To Reply to a message thread that already exists:
Select Inbox in the Left-Hand Menu.
Select the Message you want to reply to.
Select the Reply box.
Compose your reply.
Select Send.
Note: You don’t need to retype the recipient’s name in the To field when replying. However, if you’d like to add an additional recipient to the thread, you can enter their name(s) in the “Additional” field at the top of the reply box.